The Ethiopia Social Accountability Program Phase 2 (ESAP-2) is part of the Promotion of Basic Services Program (PBS), which is implemented by the Government at regional, woreda and kebele levels. Financed through a World Bank read more

ESAP2 NEWSFLASH

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GPSA KNOWLEDGE PLATFORM


WHAT IS SOCIAL ACCOUNTABILITY?

Social Accountability is a process by which ordinary citizens - who are the users of basic public services – voice their needs and demands and create opportunities to hold policy makers and service providers accountable for their performance. The process aims to improve the quality of and access to public basic services. Read more on SA concept and approach.